1. Collection of Personally Identifiable Information by EvelineCharles Online
We do not directly collect personally identifiable information about you, except when you voluntarily provide it to us. For example, if you decide to complete a user registration form, complete an online survey or make a purchase, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group, gender and product and/or cosmetic concerns, and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiration date. To protect your personal information, we require users registering to the Site to also enter a user name/email address and password. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.
2. Use of Personally Identifiable Information by EvelineCharles Online
a. Opt-In For Email
If you opt-in during the Site registration process or at other times when you submit personally identifiable information (signing up for the EC Insider, or making a purchase), the information you provide may be used by EvelineCharles Online to create and deliver emails to you such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions ("Opt-In Emails"). If you prefer not to receive such Opt-In Emails, please do not opt-in to receive these emails. If you do opt-in and later decide that you would no longer like to receive these emails, see the opt-out option below (section 14). You may receive the benefit of hearing from EvelineCharles Online via mail or phone even if you have not opted-in to receive email.
b. Email communications to Serve You
If you have elected to provide us with your contact information, e.g., by registering at the Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your customer service requests or your order. We may also contact you to respond to product questions or concerns that you may express. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that EvelineCharles Online offers its customers.
3. Use of Personally Identifiable Information by Group Companies
4. No Disclosure of Personally Identifiable Information for Third Party Marketing Without Your Consent
We will not provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent.
5. Disclosure of Personally Identifiable Information
a. Fraud Protection and Compliance with Law
We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.
b. Service Providers
c. Special Events
If you opt-in to participate in any promotions, sweepstakes, surveys, questionnaires or other events on the EvelineCharles Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By voluntarily choosing to participate and by submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties. EvelineCharles Online is not responsible for and disclaims all liability for any use of the information you choose to provide to such third parties.
d. Business Transfers
As we continue to develop our business, we might sell some of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances.
6. Cookies and IP Addresses
A cookie is a piece of data that enables us to track and target your preferences so that we can better serve you. We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience and your use of our Site. The cookie will be stored on your computer's hard drive until you remove it. To help make your shopping experience more enjoyable, we may make use of temporary or "session" cookies to help you shop. These cookies will only remain active until you place an order and then will expire. We may use flash cookies to personalize your experience. You can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. We may also use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.
7. Pixel Tags and Tracking Technology
When you visit this Site or view one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalize your experience. This process has been designed to provide the highest level of customer care possible. We may also use pixel tags to determine what types of email your browser supports. We may combine your personally identifiable information with the information collected through pixel tags, tracking links and similar technology
8. Use of Aggregate Information
EvelineCharles may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes. This helps with generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.
9. Children under 13
Children under the age of 13 years of age are permitted to browse the EvelineCharles Website. However, children under the age of 13may not provide personal information to us. For example, children under the age of 13 may not make purchases through the EvelineCharles site, or register. This Site is not designed for children and we do not knowingly collect personally identifiable information from any children under 13.
EvelineCharles has implemented various security measures in accordance with industry standards to provide the highest standard of security for your personal information both online and offline.
12. Notification of Changes
13. Updating Your Information
You have the ability to review, change and/or correct the personally identifiable information you provide.
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