Guest Feedback Form | Review EvelineCharles

CONTACT INFORMATION

Name

Phone

Date of Visit (optional)

Service Received (optional)

Location (optional)

PLEASE SELECT THE AREAS OF BUSINESS YOU WOULD LIKE TO COMMENT ON

Guest Services

Our Locations

Products

Call Centre

Website

GUEST SERVICES (hide)

The booking process

Your service provider

Front desk sales service

Comments about your service

Overall guest experience

THE BOOKING PROCESS (hide)

Was your call answered in a timely manner?

yes no

Was your booking done in a friendly, courteous fashion?

yes no

Was your guest service coordinator knowledgeable about the services you were calling about?

yes no

Did you recieve a confirmation call?

yes no

If you have any additional comments, please write them here.

YOUR SERVICE PROVIDER (hide)

Did your service provider listen to your requests about your service?

yes no

Were you treated with warmth and friendliness?

yes no

Did you enjoy your service?

yes no

Did you feel educated about your services and suggested products at the conclusion of your service?

yes no

At the completion of your service, did you receive a prescription pad for suggested products to keep your service up from home?

yes no

Would you recommend your service provider to friends or family?

yes no

If you have any additional comments, please write them here.

FRONT DESK SALES SERVICE (hide)

Did the front desk greet you warmly?

yes no

Were you checked in for your appointment efficiently?

yes no

Were you offered a beverage?

yes no

Did the sales associate walk you to the change room and/or the spa?

yes no

If you have any additional comments, please write them here.

COMMENTS ABOUT YOUR SERVICE (hide)

Were you pleased with your service?

yes no

Did you feel that your money was well spent for the service you recieved?

yes no

If you have any additional comments, please write them here.

OVERALL GUEST EXPERIENCE (hide)

General comments box.

OUR LOCATIONS (hide)

Your impression of the store you visited

Did the cleanliness and organization of the location meet your expectations?

yes no

What would you have improved on?

What was missing from your visit?

Were the retail displays enticing?

yes no

Please provide us with some feedback about your experience at EvelineCharles?

OUR PRODUCTS (hide)

Are there EvelineCharles products you can't live without?

yes no

Please let us know what they are?

Is there a product you wish we made?

yes no

Send us a product review

CALL CENTRE (hide)

If you have any comments about the call centre, please include them here.

WEBSITE (hide)

If you have any comments about the website, please include them here.

EvelineCharles Academy

CONTACT INFORMATION

PLEASE SELECT THE AREAS OF BUSINESS YOU WOULD LIKE TO COMMENT ON

GUEST SERVICES (hide)

THE BOOKING PROCESS (hide)

YOUR SERVICE PROVIDER (hide)

FRONT DESK SALES SERVICE (hide)

COMMENTS ABOUT YOUR SERVICE (hide)

OVERALL GUEST EXPERIENCE (hide)

OUR LOCATIONS (hide)

OUR PRODUCTS (hide)

CALL CENTRE (hide)

WEBSITE (hide)